HOWTO

Install a hotfix onto a running SwyxWare 6.0 with OptionPack SwyxStandby (kb3132)

Le informazioni contenute nel presente articolo riguardano i seguenti prodotti:

  • SwyxWare v6.00
  • SwyxWare CD v6.00

[ Riepilogo | Informazioni ]


Riepilogo

This HowTo describes the installation of a SwyxWare hotfix onto an existing SwyxWare system with licensed Option Pack SwyxStandby.

The additional installation and configuration is set up with configuration wizards from Swyx and configuration tools of the operating system.

 


Informazioni

Prepare your environment

To prevent the replication while installing the hotfix you have to stop the following services:

  • On the Standby server: File Replication (FRS), SwyxGate (IpPbxGate)
  • On the Master server: File Replication (FRS), SQLServerAgent, SwyxGate (IpPbxGate)
  • If a Swyx Conference Manager is already installed on the standby server:
    Open a registry editor, go to HKEY_LOCAL_MACHINE\SOFTWARE\Swyx\ ConferenceMgr\CurrentVersion\Options and set ConferenceUser to the account of the conference user as configured on the master server. This value can be found on the master server within the aforementioned registry path.

Install the hotfix on the Standby server

  • Install the currently available SwyxWare hotfix, *.msp (msi-patch file).
  • Click through the Configuration Wizard and the Standby Configuration Wizard. Concerning the Standby Wizard you must choose the same settings used in the initial installation.

Install the hotfix on the Master server

  • Install the currently available SwyxWare hotfix, *.msp (msi-patch file).
  • Click through the Configuration Wizard and the Standby Configuration Wizard. Concerning the Standby Wizard you must choose the same settings used in the initial installation.

Check your environment after installation

On the Master and Standby server all replication services and the SwyxGate service must be running again. Therefore check the following service states and start them if they are still stopped:

  • On the Standby server: File Replication (FRS), SwyxGate (IpPbxGate)
  • On the Master server: File Replication (FRS), SQL Server Agent, SwyxGate (IpPbxGate)

Check SwyxStandby status (active/passive)

  • Use the SwyxWare Administration to lookup which server is currently active.
  • Switch the status of the SwyxStandby system as desired.


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